Terms of Service, Privacy Policy and Liability Waiver

1. General Policies

• By purchasing or participating in personal training, nutrition coaching, online coaching, or group classes, you agree to these terms.

• Services are provided by Juan Pinto, Certified Personal Trainer and Nutrition Coach, based in Los Angeles, California.

2. Cancellation & Rescheduling

• 24-Hour Cancellation Rule: Sessions canceled with less than 24 hours’ notice will be forfeited.

• Rescheduling: Sessions may only be rescheduled within the same Monday–Sunday week with 24 hours’ notice.

• No-Shows: If you miss a session without notice, it will not be rescheduled or refunded.

3. Payment & Refunds

• Full payment is required before scheduling sessions. Accepted methods:

• Cash, Credit Card, Apple Pay, Zelle

• No Refunds: All session purchases are non-refundable, in compliance with California Civil Code § 1723, which permits businesses to establish a no-refund policy if disclosed at purchase.

• Transfers: Sessions may be transferred to another individual with prior written approval.

4. Session Expiration

• Sessions expire within six months from the purchase date. Unused sessions will be forfeited.

5. Health & Medical Conditions

• Clients must disclose any medical conditions, injuries, or medications that could affect participation.

• A doctor’s clearance may be required in compliance with California health and safety laws.

• Assumption of Risk: Clients acknowledge that participation is at their own risk.

6. Late Arrivals

• If you arrive more than 15 minutes late, the session may be shortened or forfeited.

7. Trainer Availability

• Sessions may be rescheduled if the trainer has an emergency or illness.

Liability Waiver

1. Assumption of Risk

By participating in personal training or nutrition coaching, you acknowledge that:

• Exercise carries inherent risks, including but not limited to muscle strains, cardiovascular stress, and equipment-related injuries.

• Nutritional guidance is not medical advice and should not replace a doctor’s recommendations.

• You are voluntarily assuming these risks in compliance with California Civil Code § 1668.

2. Release of Liability

• You waive the right to hold Juan Pinto liable for injuries, damages, or losses, including those caused by negligence, in accordance with California Civil Code § 1542.

3. Client Responsibility

• You must inform Juan Pinto of any health changes, injuries, or concerns before training.

• You agree to follow safety instructions and proper form to reduce risk.

4. Equipment Use

• You will use all equipment responsibly and follow instructions to avoid injury.

5. Emergency Care

• In case of a medical emergency, you consent to basic first aid and emergency services being contacted if necessary.

6. Governing Law

• This agreement is governed by California state laws, and disputes will be handled in Los Angeles County courts.

Privacy Policy

1. Information We Collect

We collect the following personal and health-related information:

• Personal Data: Name, email, phone number, billing details.

• Health Information: Injuries, fitness level, dietary preferences (if voluntarily provided).

• Payment Data: Processed securely through encrypted payment systems (we do not store credit card details).

2. Your Rights Under CCPA

As a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the data we collect.

• Right to Delete: You can request deletion of your personal information.

• Right to Opt-Out: We do not sell your data, but you can opt out of data sharing for marketing.

To exercise these rights, contact workingoutinla@gmail.com with the subject “Privacy Request.”

3. How We Use Your Information

We use your data to:

• Provide personalized training & coaching services

• Schedule sessions & process payments

• Send appointment reminders

• Comply with legal and safety requirements

4. Data Protection & Third-Party Sharing

• We do not sell personal information.

• We may share data with secure payment processors, scheduling systems, and legal authorities (if required by law).

5. Cookies & Tracking

• We may use cookies to improve website functionality.

• You can disable cookies in your browser settings.

6. Updates to This Policy

• Any changes to this Privacy Policy will be posted on our website. Continued use of our services means you accept the updates.

7. Contact Information

For privacy-related inquiries, contact:

Juan Pinto, Certified Personal Trainer and Nutrition Coach

Workingoutinla@gmail.com